Our Process

  • Browse

    Browse our brand's online catalogues and choose your products.

    Tip: Remember the product code.

  • Request a Quote

    Request a quote through our simple, online quote request form. This is the fastest way to get an accurate quote.

  • Processing

    Our team will review your request, work with you on any final touches and put together a quote.

  • Review Quote

    Review (and approve hopefully) your quote. It will sent via email for a simple, one-click approval.

    Tip: Check your junk folder!

  • Payment

    Payment is now requested. Depending on your account with us, we'll either request a 50% deposit or full payment.

  • Artwork

    Artwork will be created for each of your products and sent to you via email for approval.

  • Production

    Production time! Your order will enter production and you will receive live status updates throughout the process.

  • Completion

    Once your order is completed and payment finalised, your order will be dispatched or made ready to collect.

Our Brands

What we do

FAQS

Whats yours minimum order?

Our minimum order is a quantity of 10 neck and below garments (tees, hoodies, shorts etc.) Ordered through On Demand Tees

You may provide your own garments which is outlines in the "Can I provide my own garments?" FAQ

What is your turnaround time?

We pride ourselves on our in-house decoration and industry leading turnaround times !

Standard lead time for most orders is 7-9 working days from final confirmation.  Final confirmation being quote approval art approval and payment. 

Exceptionally large orders and busy periods may make lead times a little longer!

How does your pricing work?

We understand that every order is unique and never the same!

Our pricing is worked out  in your quote using our very sophisticated
quoting system which takes into a number factors when calcuating a final
price:

Quantity. To put in simply, the more you order, the cheaper it becomes! Our pricing
quantity wise is worked out in price breaks, eg a quantity of 5-9 is the
most expensive. A quantity of 10-19 is cheaper and so on. Decoration.
Next factor to applied is what type of decoration is being applied
(print or embroidery),  the number of decoration locations and then the
size. For print, it is calculated on a size basis for each location and
for embroidery it is on the stitch count. Setup & Shipping.
The last facor to be calculated is the setup and shipping if it is
required. Setup can range between $20-$100 depending on a few factors
like whether you are a new customer, vector files being supplied,  if
artwork needs to be vectorised and/or if logos need to be digitised for
embroidery. 

As stated at the begginning each order is different,
but all is taken into consideration and outlined very clearly in your
quote for you, so no hidden fees are charged or misunderstood!

Can I provide my own Garments?

Yes you can! But we have some requirements as follows: 

- We require a strict minimum of 10 garments receiving exactly the same logo specifications (type, size, colour, location)

- All garments must be brand new/unworn and not washed.Unbag each item to avoid additional fees.

- This will ensure it moves through production faster too!

Artwork Requirements?

For best quality 300dpi(png,jpeg) or Vector files (ai,eps).

If you have any issues or need to convert images to be acceptable we can - there is an extra fee $25 aud